@inproceedings{kieft11care, author = "Iris van de Kieft and Catholijn M. Jonker and M. Birna van Riemsdijk", title = "Shared Mental Models for Decision Support Systems and Their Users", booktitle = "Pre-Proceedings of the 3rd International Workshop on Collaborative Agents - REsearch and development (CARE'11)", pages = "54--63", year = "2011" }